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Your Privacy
At Troy Corporation, we recognize and respect the importance of maintaining the privacy of our customers and visitors to our WebSite(s) and have established this Privacy Policy as a result. Below we describe why we gather information from customers and visitors to our WebSite(s), what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of that information. This Privacy Policy is part of the Terms of Use, which governs your use of TROY-CORP.COM.
Why Do We Gather Information?
Since our inception, Troy Corporation has consistently provided our customers with quality goods and excellent customer service. We gather personal information to allow us to process your orders, to provide an enhanced and more personalized shopping experience and to inform you and your message recipients of special offers and discounts.
What Information Do We Gather?
Through our WebSite(s) and eMails, including when you place an order, we may collect the following information: your name, telephone number, eMail address, billing information (credit card number, expiration date and billing address), products purchased, any relevant promotion code and information and the message recipient's name, address, telephone number and eMail address. Information you enter is collected even if you cancel or do not complete an order. Also, if you register to receive an eNewsletter, we may request your name, address, phone number, email address, title (gender), birthdate, and other information set forth on the eNewsletter Registration Page.
How We Use "Cookies"
A "cookie" is a very small text file placed on your hard drive (with your permission) by a Web site which gives you a numeric user ID and stores certain information about your activity on the site. It is essentially your identification card, and cannot be executed as code or deliver viruses. Cookies cannot interpret your name, address, eMail address, nor see data which you may have provided to another site earlier in the same session.
We use cookies to let us know that you are a prior visitor and to provide certain features to you, for example to store information on your product selections as you shop on our site(s), but we do not store any personal information (except your name) or financial information about you using cookies. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable this feature, certain aspects of TROY-CORP.COM, such as the shopping basket, will not function properly.
How We Use The Information We Collect About You.
We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you and your message recipients of specials, offers and discounts from TROY-CORP.COM or other sites and companies that we own.
We DO NOT make any personal information available to any third parties (except for subsidiaries, subcontractors or agents acting on our behalf in compliance with this Privacy Policy).
Contests conducted by Troy Corporation and TROY-CORP.COM may have a slightly modified Privacy Policy, such as publishing the winner(s) name(s) and home city(ies) on a Web Site page. Specific contest rules should be read for details.
If you would like us to email you a notice when our Privacy Policy or Terms of Use change, please follow the instructions below. Any email sent to your message recipients will include a link to our Privacy Policy and a link to use if they wish not to receive further emails.
We may disclose any information you provide to TROY-CORP.COM (i) when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request, or to comply with judicial process; or (ii) if such disclosure is necessary or appropriate to operate this Web Site or to process any purchases you make or conduct any promotions you participate in; (iii) to protect the rights or property of TROY-CORP.COM, its users, Sponsors, Providers, Licensors, or Merchants.
Links
Troy Corporation and TROY-CORP.COM want you to be aware that when you click on links and/or ad banners that take you to third-party Web Sites, you will be subject to the third parties' privacy policies, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web Site.
Your Security
Our Web Site encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator. However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.
How to Limit The Use of Your Information
If you prefer not to receive further product information and promotional mailings / eMails from Troy Corporation and Web Sites and companies we own based on information you provided to TROY-CORP.COM, please indicate this in your instructions to us and please include your mailing address and eMail address. Please note that your instructions will not apply to order status and confirmation emails, and that such emails may also contain promotional items and offers. Unless you indicate otherwise in the eMail or letter you send us, we will continue to provide you with information that we believe will be of interest about our own products and promotions and those of other sites and companies we own.
Your instructions will apply to information collected by TROY-CORP.COM, not to information collected on other Web sites or companies owned by Troy Corporation. If you are a user of any of those Web Sites and wish to opt-out in a similar manner with respect to those sites, please go to those sites, click on the Privacy Policy link or banner and follow the instructions.
Your instructions to limit the use of your information will be processed as soon as reasonably practicable.
Notification can be made by:
Writing to us at:
Customer Satisfaction Department
Troy Corporation
2701 North Normandy Ave
Chicago, IL 60707-3605 eMailing us at:
Remove@Troy-Corp.com Using the On-Line Contact Form (select "Remove from eMail Lists")
Corrections
If you would like to update or correct information previously provided to us, please send an eMail with your new information to Update@Troy-Corp.com, or use the On-Line Contact Form (select "Update My Information")
Your Consent and Changes to this Policy
Subject to the above provisions, by using our Web Site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. In addition, if you would like prior notice of changes to the Privacy Policy or Terms of Use, email us at PrivacyPolicyUpdates@Troy-Corp.com from the eMail address to which you would like the notification sent, or use our On-Line Contact Form (select "Updates Request" and be sure to indicate Privacy Policy in the text box). By using TROY-CORP.COM, after such changes and posting, you agree to be legally bound and to abide by the changes and other provisions contained in the Privacy Policy and Terms of Use.
Your Comments
Troy Corporation welcomes feedback concerning its Privacy Policy. Please send your comments and questions to: PrivacyPolicyFeedback@Troy-Corp.com, or use our On-Line Contact Form (select "Feedback"). |
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